News

CC4ALL receives the Information Security certificate ISO 27001

CC4ALL receives the Information Security certificate ISO 27001

CC4ALL receives the Information Security certificate ISO 27001 CC4ALL officially received the Information Security certificate ISO certification 27001 on May 1st, 2022. ISO certification is fundamental, especially concerning privacy legislation (GDPR). Therefore, the audit for these standards is repeated every year.CC4ALL successfully worked with Maarten Froberg, Security Consultant (Fröberg Business Consulting), to obtain the certification.CertiV performed the final audit. …
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CONTACTCENTER4ALL Awards

CONTACTCENTER4ALL Partner Awards 2022

Partner Awards 2022 CONTACTCENTER4ALL MIA – Distributor of the year Schiffle – Reseller of the year SOGEDES – Project of the year Umojo – Innovation Partner of the year Detron – Break through – partner of the year Mirage – Technology Partner of the year Yesterday, during the second day of the CC4ALL partner days,…
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Business Development Director, CC4ALL, Arjan van den Berg

Will you be attending the Call and Contact Center Expo, Las Vegas, 16-17 March?

Find out how to take your customer service to the next level at stand #4011 Simply offering a product or service is no longer enough. The focus rests on delivering an ‘experience’ and for organizations in the contact center space, this is now top of the agenda. If your customer experience (CX) offering feels a…
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Cees de Jong new CEO CONTACTCENTER4ALL

Cees de Jong new CEO CONTACTCENTER4ALL

Highly accomplished industry veteran brings over two decades of leadership experience in the IT sector Joins company at a time of significant growth as global demand intensifies for reliable hybrid contact center solutions Contact center software company CONTACTCENTER4ALL appoints Cees de Jong as its new CEO. Cees succeeds Marcel Reuvers, former CEO and co-founder of…
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GertJan Coolen

The inevitable has happened…

The inevitable has happened… With great sadness, we have to announce the passing of GertJan Coolen, (former) CTO and co-founder of CC4ALL.But as heartbroken as we all are, we are equally grateful. GertJan was a true visionary – full of excitement, warmth, quick-witted humor, and charisma. If anything, GertJan was a non-conformist, a rebel at…
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Log4j2 does not affect CC4ALL software

Log4j2 does not impact CC4ALL software

If you’re not a techie, like me, chances are you hadn’t heard of Log4j2…. until now, that is. Without being aware of it, it could very well be that you used it for years. So, to simplify it, log4j is a logging library used by programmers and developers, for instance, to take notes about what…
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Microsoft Webinar blog conclusions

The contact center of the future has arrived: Lessons learned from our webinar with Microsoft

The contact center of the future has arrived: Lessons learned from our webinar with Microsoft We’ve all experienced the disruption caused over the past 18 months – and an underlying theme was the ability of forward-looking organizations to ensure ‘business as usual’ through digital, cloud-based infrastructure and services. At CC4ALL, we’re well-positioned with our flagship…
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CC4ALL wishes all of you HAPPY HOLIDAYS

Happy Holidays to all of you and best wishes for the new year. May 2022 bring you everything you hope and dream for!

Call & Contact Centre Expo 2021

Going to Call and Contact Centre Expo, London, 16-17 November?

Find out why picking up the phone 9-5 is no longer enough As consumer expectations continue to rise, so do the pressures surrounding customer experience (CX) – and organizations are increasingly seeking bold and innovative ways to satisfy consumers. Shining the spotlight on technology in this market is the Call and Contact Centre Expo (CCCE)…
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CCaS is role model for contact centre of the future

CCaS is role model for contact centre of the future Anne-Meine Gramsma, chief commercial officer at ContactCenter4All, discusses the case for shifting to cloud-based contact centre-as-a-service solutions   Initially spurred on by the Covid-induced shift to remote work- ing, many companies are turning to cloud-based platforms such as Microsoft Teams for an easy-to-deploy, cost-effective solution.…
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