Elevate your Customer Contact Experience: CC4Teams & Salesforce Integration Webinar Are you ready to revolutionize your sales process and elevate Customer Contact to new heights? Watch the webinar on-demand now. Discover the power of combining Customer Contact capabilities via CC4Teams with the CRM functionalities of Salesforce. Our experts from CC4ALL and Mirage, a Unaric Company,…
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Explore the power of Omni-Channel communication with the New CC4Teams Client. From Email to voice calls, chat to socials and video conferences, picture a customer contact enablement platform that enhances collaboration like never before.Get ready to supercharge your customer engagement strategies with many exciting features and benefits that will take your operations to new heights.…
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Advanced real-time reporting drives new levels of customer contact enablement And it’s made possible with new CC4Teams reporting features for all businesses Great customer experience (CX) is the order of the day for any service business – it now matters more than the product for 88% of consumers and business buyers. But how can…
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How CC4Teams powers seamless service delivery and innovation The vision: Citizen-centric approach In Autumn 2022, a major European capital city embarked on a mission to become a modern, citizen-centric metropolis. With a strong focus on meeting the diverse needs of its residents, businesses, and commuters, the city aimed to provide tailored products and services while…
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CC4Teams – Giving management the tools needed to run a successful business “We have found the engagement with Channel UC and Jasco exceptionally proactive. Any difficulties we face are actioned extremely quickly, and we find being able to go directly to the vendor extremely helpful in resolution times.” How to overcome out-of-date phone systems Case…
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Hello, London! Are you ready to experience our game-changing Customer Contact technology at Call and Contact Centre Expo 2023, held at London’s ExCel on November 29th and 30th? Experience how CC4Teams ensures Customer Contact Enablement. Whether you want to improve business intelligence or get serious about compliance, we’re showcasing how to make that possible at…
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A recent survey by the Dutch television program Kassa provides insight into the customer service experiences of Dutch consumers. insights for elevating Customer Delight The outcome of the survey in the Netherlands serves as a valuable case study with broader implications for customer service in any country. While the specific findings are Dutch, the underlying…
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Revolutionizing Customer Contact Enablement: Unleashing the Power of CC4Teams Extended “Your Contact Center Natively Integrated in Microsoft Teams” is a description that many providers use to describe their system. All providers are natively or fully integrated into Microsoft Teams, but are they? And what does that even mean? When is a contact center Natively Integrated…
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CONTACTCENTER4ALL entered the MT/sprout SaaS100 of 2023 We are thrilled and honored to be recognized as one of the Netherlands’ best-performing Software as a Service (SaaS) companies! 🌟Being acknowledged as one of the top 100 SaaS companies is a testament to our dedication to delivering innovative solutions and outstanding customer experiences. We strive to empower…
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CONTACTCENTER4ALL is named one of 2023’s top choices for native Microsoft Teams Contact Center solutions by UC Today. There’s a major expansion in Microsoft Teams adoption as many businesses have adapted to hybrid working. However, organizations realize various specific features are required to transform the Teams platform into a full-service hybrid contact center. CC4Teams allows agents…
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