Country Road, AustraliaCC4Teams Distributor: Channel UC Breaking enterprise limitations with cloud communications Country Road Country Road is a household name in the Southern Hemisphere, with over 600 shopfronts and several head offices to manage. With such a vast network, the company’s communication requirements are significant. Therefore the need for a reliable and efficient contact center…
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CC4Teams’ Easy Insights just got even easier In the fast-paced Customer Contact analytics world, access to Actionable Insights is crucial. That’s where CC4Teams’ Easy Insights comes in – our cutting-edge chatbot powered by OpenAI is revolutionizing the way you interact with your Power BI reports. Here are just a few reasons why CC4Teams Easy Insight is a…
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Revolutionize Customer Contact with CC4Teams: seamless integration, enhanced routing, and conversational IVR Introducing the revolutionary enhanced skill-based routing feature in our all-new CC4Teams client, where delighting your customers becomes as effortless as a walk in the park. CC4Teams takes a seamless approach to Customer Contact across our Omni-Channel client. We ensure customers can interact through multiple…
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Elevate your Customer Contact Experience: CC4Teams & Salesforce Integration Webinar Are you ready to revolutionize your sales process and elevate Customer Contact to new heights? Watch the webinar on-demand now. Discover the power of combining Customer Contact capabilities via CC4Teams with the CRM functionalities of Salesforce. Our experts from CC4ALL and Mirage, a Unaric Company,…
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Imparts, AustraliaCC4Teams Distributor: Channel UC CC4Teams – Giving management the tools needed to run a successful business “We have found the engagement with Channel UC and Jasco exceptionally proactive. Any difficulties we face are actioned extremely quickly, and we find being able to go directly to the vendor extremely helpful in resolution times.” How to…
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Explore the power of Omni-Channel communication with the New CC4Teams Client. From Email to voice calls, chat to socials and video conferences, picture a customer contact enablement platform that enhances collaboration like never before.Get ready to supercharge your customer engagement strategies with many exciting features and benefits that will take your operations to new heights.…
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Advanced real-time reporting drives new levels of customer contact enablement And it’s made possible with new CC4Teams reporting features for all businesses Great customer experience (CX) is the order of the day for any service business – it now matters more than the product for 88% of consumers and business buyers. But how can…
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Hello, London! Are you ready to experience our game-changing Customer Contact technology at Call and Contact Centre Expo 2023, held at London’s ExCel on November 29th and 30th? Experience how CC4Teams ensures Customer Contact Enablement. Whether you want to improve business intelligence or get serious about compliance, we’re showcasing how to make that possible at…
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A recent survey by the Dutch television program Kassa provides insight into the customer service experiences of Dutch consumers. insights for elevating Customer Delight The outcome of the survey in the Netherlands serves as a valuable case study with broader implications for customer service in any country. While the specific findings are Dutch, the underlying…
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Revolutionizing Customer Contact Enablement: Unleashing the Power of CC4Teams Extended “Your Contact Center Natively Integrated in Microsoft Teams” is a description that many providers use to describe their system. All providers are natively or fully integrated into Microsoft Teams, but are they? And what does that even mean? When is a contact center Natively Integrated…
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