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Advanced real-time reporting is driving new levels of customer contact enablement

Advanced real-time reporting drives new levels of customer contact enablement

Advanced real-time reporting drives new levels of customer contact enablement And it’s made possible with new CC4Teams reporting features for all businesses   Great customer experience (CX) is the order of the day for any service business – it now matters more than the product for 88% of consumers and business buyers. But how can…
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Contactcenter4all awards 2023

CONTACTCENTER4ALL celebrates excellency

A celebration of excellence! Join us as we shine a spotlight on the remarkable achievements of our outstanding partners. Below is just a glimpse into the dedication and innovation that have set them apart.   Best performing Partner of the year – ChannelUC ChannelUC is named Best Performing Partner of the Year! Big cheers to…
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Transforming a European Capital: A citizen-centric revolution with CC4Teams

Transforming a European Capital: A citizen-centric revolution

How CC4Teams powers seamless service delivery and innovation The vision: Citizen-centric approach In Autumn 2022, a major European capital city embarked on a mission to become a modern, citizen-centric metropolis. With a strong focus on meeting the diverse needs of its residents, businesses, and commuters, the city aimed to provide tailored products and services while…
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IImparts; How to overcome out-of-date phone systems with CC4Teams

Overcome out-of-date phone systems with CC4Teams

CC4Teams – Giving management the tools needed to run a successful business “We have found the engagement with Channel UC and Jasco exceptionally proactive. Any difficulties we face are actioned extremely quickly, and we find being able to go directly to the vendor extremely helpful in resolution times.” How to overcome out-of-date phone systems Case…
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CC4Teams at the 2023 CCCE

Hello, London! Are you ready to experience our game-changing Customer Contact technology

Hello, London! Are you ready to experience our game-changing Customer Contact technology at Call and Contact Centre Expo 2023, held at London’s ExCel on November 29th and 30th? Experience how CC4Teams ensures Customer Contact Enablement. Whether you want to improve business intelligence or get serious about compliance, we’re showcasing how to make that possible at…
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Reduce Friction in Customer Contact with CC4Teams

Kassa survey unveils insights for elevating Customer Delight

A recent survey by the Dutch television program Kassa provides insight into the customer service experiences of Dutch consumers. insights for elevating Customer Delight The outcome of the survey in the Netherlands serves as a valuable case study with broader implications for customer service in any country. While the specific findings are Dutch, the underlying…
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Revolutionizing Customer Contact Enablement: Unleashing the Power of CC4Teams Extended

Revolutionizing customer contact enablement: unleashing the power of CC4Teams Extended

Revolutionizing Customer Contact Enablement: Unleashing the Power of CC4Teams Extended “Your Contact Center Natively Integrated in Microsoft Teams” is a description that many providers use to describe their system. All providers are natively or fully integrated into Microsoft Teams, but are they? And what does that even mean? When is a contact center Natively Integrated…
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CONTACTCENTER4ALL one of the best performing SaaS companies of 2023

CONTACTCENTER4ALL included in the MT/sprout SaaS100 list of 2023

CONTACTCENTER4ALL entered the MT/sprout SaaS100 of 2023 We are thrilled and honored to be recognized as one of the Netherlands’ best-performing Software as a Service (SaaS) companies! 🌟Being acknowledged as one of the top 100 SaaS companies is a testament to our dedication to delivering innovative solutions and outstanding customer experiences. We strive to empower…
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CONTACTCENTER4ALL is named one of 2023's top choices for native Microsoft Teams Contact Center solutions by UC Today.

CONTACTCENTER4ALL is named one of 2023’s top choices for native Microsoft Teams Contact Center solutions by UC Today.

CONTACTCENTER4ALL is named one of 2023’s top choices for native Microsoft Teams Contact Center solutions by UC Today. There’s a major expansion in Microsoft Teams adoption as many businesses have adapted to hybrid working. However, organizations realize various specific features are required to transform the Teams platform into a full-service hybrid contact center. CC4Teams allows agents…
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Proudly showing CC4Teams Extended at Microsoft Partner Showcase

Proudly showing CC4Teams Extended at Microsoft Partner Showcase

CONTACTCENTER4ALL’s Rob de Boer and Arjan van den Berg were invited to showcase CC4Teams extended to 420 global Microsoft Success Managers and CCaaS specialists during the Microsoft Partner Showcase. Rob and Arjan gave an interactive presentation and live demonstration of CC4Teams Extended, which was received by their audience with high interest and received positive feedback.…
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