Smiles all around at CC4All’s Partner Days 2022 June 2022 It was certainly smiles all-around at this year’s CC4ALL Partner Days event. It was great to meet our Global Partner Network at our first live event for two days of sharing knowledge, collaboration, and networking. We included a boat trip through the beautiful canals of…
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Partner Awards 2022 CONTACTCENTER4ALL MIA – Distributor of the year Schiffle – Reseller of the year SOGEDES – Project of the year Umojo – Innovation Partner of the year Detron – Break through – partner of the year Mirage – Technology Partner of the year Yesterday, during the second day of the CC4ALL partner days,…
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Find out how to take your customer service to the next level at stand #4011 Simply offering a product or service is no longer enough. The focus rests on delivering an ‘experience’ and for organizations in the contact center space, this is now top of the agenda. If your customer experience (CX) offering feels a…
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Highly accomplished industry veteran brings over two decades of leadership experience in the IT sector Joins company at a time of significant growth as global demand intensifies for reliable hybrid contact center solutions Contact center software company CONTACTCENTER4ALL appoints Cees de Jong as its new CEO. Cees succeeds Marcel Reuvers, former CEO and co-founder of…
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The inevitable has happened… With great sadness, we have to announce the passing of GertJan Coolen, (former) CTO and co-founder of CC4ALL.But as heartbroken as we all are, we are equally grateful. GertJan was a true visionary – full of excitement, warmth, quick-witted humor, and charisma. If anything, GertJan was a non-conformist, a rebel at…
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If you’re not a techie, like me, chances are you hadn’t heard of Log4j2…. until now, that is. Without being aware of it, it could very well be that you used it for years. So, to simplify it, log4j is a logging library used by programmers and developers, for instance, to take notes about what…
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The contact center of the future has arrived: Lessons learned from our webinar with Microsoft We’ve all experienced the disruption caused over the past 18 months – and an underlying theme was the ability of forward-looking organizations to ensure ‘business as usual’ through digital, cloud-based infrastructure and services. At CC4ALL, we’re well-positioned with our flagship…
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Happy Holidays to all of you and best wishes for the new year. May 2022 bring you everything you hope and dream for!
Find out why picking up the phone 9-5 is no longer enough As consumer expectations continue to rise, so do the pressures surrounding customer experience (CX) – and organizations are increasingly seeking bold and innovative ways to satisfy consumers. Shining the spotlight on technology in this market is the Call and Contact Centre Expo (CCCE)…
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CCaS is role model for contact centre of the future Anne-Meine Gramsma, chief commercial officer at ContactCenter4All, discusses the case for shifting to cloud-based contact centre-as-a-service solutions Initially spurred on by the Covid-induced shift to remote work- ing, many companies are turning to cloud-based platforms such as Microsoft Teams for an easy-to-deploy, cost-effective solution.…
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