Stay in the know
Stay informed with CC4ALL webinars
We organize a few webinars each year, to informe about new releases and developments.
We will annouce these webinars in our newsletters, on LinkedIn and on our website. Register for our newsletter if you want us to inform you about the next webinar.
Contact Center benefits when Microsoft Teams meets CC4Teams
CC4Teams is the perfect addition
We have created the perfect addition to your Microsoft Teams environment. All on the same screen that you are used to working with. Therefore, there is less additional training needed, no transition period, and an easy adoption process.
Integrating both solutions allows for many new and efficient ways for Contact Center Agents to collaborate and improve performance. For instance, the ability to access the team’s complete knowledge base or use the Teams chat and conversate on topics between agents, even while on the phone with customers. The CC4Teams app is easy to use, easy to maintain and provides you easy insights.
Sounds easy? It is!
Create the Contact Center of the Future
by migrating to Microsoft Teams
Are you currently using Skype for Business?
Do you consider migrating to Microsoft Teams?
Do you need Contact Center functionalities as well as collaboration tools?
Yes? Watch this webinar on-demand
This webinar will give you a sneak preview into the Contact Center of the future. We will address why you should consider migrating your Contact Center from Skype for Business to Microsoft Teams.
This webinar was recorded in November of 2019
Using CC4Teams will allow you to greet your customers with professionalism and route them to the agent with the best skills and answer the question
With CC4Teams, it is effortless to build a rich Omni-channel Contact Center by, for example, using a graphical flow editor.
Previously recorded webinars
Our previously recorded webinars are available to watch on-demand
Microsofts PowerBi, which offers real-time Contact Center insights, vast amount of date made visible in one view, is now available in CC4Skype.Watch now
Microsoft is amalgamating Skype for Business with Teams watch this webinar to find out what this means for your Contact Center needs.Watch now
CC4Skype Contact Centers are now fully equipped to perform web care as well. A full Omni-Channel Solution that actually does what it promises!Watch now
Kampmann – ENG
Smart Profile heeft unieke propositie door gebruik van Skype for Business & CC4Skype voor demand generation platform.Read reference story
Smart Profile – NL
Smart Profile heeft unieke propositie door gebruik van Skype for Business & CC4Skype voor demand generation platform.Lees de referentie
Smart Profile – ENG
Smart Profile has a unique proposition with the use of Skype for Business and CC4Skype for its demand generation platform.Read reference story
Perspectief – Eng
Constantly alert, intent on finding ways to improve is truly in their blood. To develop and improve is what they live and breath, for.Read reference story
Perspectief – NL
Altijd op zoek naar manieren om te verbeteren zit diep in het DNA van
Perspectief. Altijd op zoek naar ontwikkeling en verbetering.
Perspectief reference video English
Improvement is in their DNA
Watch the Reference video to see why Perspectief choose CC4Skype.
At Perspectief, they are constantly alert and intent on finding ways to improve is truly in their blood. To develop and improve is what they live and breath, for their customers as well as for themselves.
Perspectief Referenzvideo Deutsch
Verbesserung ist in ihrer DNA
Sehen Sie sich das Referenzvideo an, um zu sehen, warum Perspectief CC4Skype wählt. Bei Perspectief, Sie sind ständig wachsam und darauf bedacht, Wege zu finden, um zu verbessern ist wirklich in ihrem Blut. Sich zu entwickeln und zu verbessern ist das, was sie leben und atmen, sowohl für ihre Kunden als auch für sich selbst.
“With the BizSkype & CC4Teams integration, we can offer a full Cloud service and a comprehensive Unified Communications Solution for all sorts of companies”.
The combination of the ContactCenter4ALL solutions and the CloudBond 365 appliance will enable customers to expand functionality on top of their Skype for Business solutions simply and easily.
“Not only does CC4Teams enable the enhancement and streamlining of customer communications with Microsoft Teams, but it’s also impressively intuitive”.
“With CC4Teams, we offer our customers an intuitive, affordable and scalable Customer Contact solution on top of their existing Microsoft Teams platform”.
ContactCenter4Teams ContactCenter4Dynamics ContactCenter4Skype