Customer Delight
CC4Teams is a feature-rich Customer Contact Enablement platform certified by Microsoft. And is designed to empower its users to enhance customer interactions.
Reduce Friction
Streamline interactions, equip agents with powerful tools and resources, and gain real-time insights to enhance performance and make data-driven decisions.
Empower your team
Boost agent confidence, reduce friction, and easily deliver exceptional customer service. Unleash your team’s potential and delight your customers.
Don’t just take our word for it
Discover how CC4Teams has empowered businesses to achieve Customer Delight. Explore real-world examples that showcase the transformative impact of Customer Contact Enablement.
Imparts – Automotive retailer
European Municipality
Empower your organization
In today’s hybrid world, a reliable communication platform is essential to delight you customers.
Ensure fast responses, personalized experiences, and round-the-clock availability, empowering customers to connect anytime and through the channel of their choice.
CC4Teams offers real-time insights and analytics, enabling managers to monitor performance, identify trends, and make data-driven decisions.
Empower your employees with tools that will boost their confidence, reduces frustration, and increases their ability to delight customers. Automate repetitive tasks and provide quick access to customer information, this will minimize response times, increase productivity and foster personalized engagements.
FREE LIVE DEMO
Request a free live demo today. We will gladly show you how our contact center solutions make
it easy to improve customer experience.
CC4Teams is fully Microsoft Teams native
Same easy-on-the-eyes design
Focus on what’s important. No distractions and no clutter only the features and functions you need. This will allow you to collaborate and work as effient as possible.
Customer Contact Enablement
CC4Teams Omni-Channel Customer Contact Solution is certified by Microsoft and natively integrated into Teams, Dynamics. All features are managed in one tool and accessible in one client. The addition of extended Web Chat and Social Media features make CC4ALL the most complete, versatile, and flexible Omni-Channel Solution in the Microsoft UC Customer Contact market today.
Demo requestReduse Friction
focus on ease of use
and empower your team
Equip agents with the necessary tools and resources to provide exceptional service. From knowledge bases and FAQs to canned responses and automation. Direct routing streamlines processes and reduces the effort required to handle customer queries. CC4Teams offers real-time insights and analytics, enabling managers to monitor performance, identify trends, and make data-driven decisions.
Latest News
Hello, London! Are you ready to experience our game-changing Customer Contact technology
Hello, London! Are you ready to experience our game-changing Customer Contact technology at Call and Contact Centre Expo 2023, held at London’s ExCel on November 29th and 30th? Experience how[…]
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CONTACTCENTER4ALL celebrates excellency
A celebration of excellence! Join us as we shine a spotlight on the remarkable achievements of our outstanding partners. Below is just a glimpse into the dedication and innovation that[…]
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Transforming a European Capital: A citizen-centric revolution
How CC4Teams powers seamless service delivery and innovation The vision: Citizen-centric approach In Autumn 2022, a major European capital city embarked on a mission to become a modern, citizen-centric metropolis.[…]
Read moreCertifications
CC4Teams is Certified as Extended Contact Center Solution for Microsoft Teams
Information Security ISO certification 27001 and reached Microsoft Saas Apps Security and compliance.
ISO 27001 Information Security
Certified Microsoft Teams
Microsost SaaS Security & compliance
