Country Road, AustraliaCC4Teams Distributor: Channel UC Breaking enterprise limitations with cloud communications Country Road Country Road is a household name in the Southern Hemisphere, with over 600 shopfronts and several head offices to manage. With such a vast network, the company’s communication requirements are significant. Therefore the need for a reliable and efficient contact center…
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Imparts, AustraliaCC4Teams Distributor: Channel UC CC4Teams – Giving management the tools needed to run a successful business “We have found the engagement with Channel UC and Jasco exceptionally proactive. Any difficulties we face are actioned extremely quickly, and we find being able to go directly to the vendor extremely helpful in resolution times.” How to…
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How CC4Teams powers seamless service delivery and innovation The vision: Citizen-centric approach In Autumn 2022, a major European capital city embarked on a mission to become a modern, citizen-centric metropolis. With a strong focus on meeting the diverse needs of its residents, businesses, and commuters, the city aimed to provide tailored products and services while…
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Out goes legacy systems, in comes omnichannel communications, simplified infrastructure, and the data to deliver outstanding customer service – all in the cloud Read reference story in PDF Kampmann Group is one of the world’s leading providers of HVAC products and has an excellent reputation for first-class customer service. The company previously operated a classic…
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Improvement is in their DNA Watch the Reference video to see why Perspectief choose CC4Skype. Constantly alert, intent on finding ways to improve is truly in their blood. To develop and improve is what they live and breath, for their customers as well as for themselves. This video is Dutch spoken and has English subtitles.…
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Improvement is in their DNA Constantly alert, intent on finding ways to improve is truly in their blood. To develop and improve is what they live and breath, for their customers as well as for themselves. “Organizations with a strong focus on development, who employ people that are healthy and love working there and with…
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Perspectief beter bereikbaar door gebruik van Skype for Business met BizSkype & CC4Skype. “We beschikken nu over een overzichtelijk en actueel overzicht van de beschikbare consultants, we kunnen nu snel en goed doorverbinden, dit verlaagt de werkdruk aanzienlijk en vergroot ons werkplezier. Tegelijkertijd is onze klanttevredenheid gestegen, mensen wachten minder lang en worden in één…
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SnelStart wil klanten snel en goed helpen en daarom is klantcontact voor hen ontzettend belangrijk. Investeren in klant contact technologie waarmee dat goed en via meerdere kanalen kan is voor hen dan ook een vanzelfsprekendheid. Met CC4Skype en Frontline werken zij effectiever en efficiënter én voegen zij waarde toe aan het contact met de klanten. Klantcontact…
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