Elevate your Customer Contact Experience: CC4Teams & Salesforce Integration Webinar Are you ready to revolutionize your sales process and elevate Customer Contact to new heights? Watch the webinar on-demand now. Discover the power of combining Customer Contact capabilities via CC4Teams with the CRM functionalities of Salesforce. Our experts from CC4ALL and Mirage, a Unaric Company,…
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A Contact Center needs additional functionalities such as easy cold and warm transfer, call recording, historical and real-time reporting, wallboards, home workers, operator, and supervisor settings. These and many other features are added natively by CC4Teams. Microsoft Teams is created with collaboration and communication in mind; CC4Teams adds features that allow contact centers to function…
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With Gartner analyst research revealing that customer experience (CX) is responsible for over two-thirds of customer loyalty, more than price and brand combined, it’s no wonder that businesses are feeling the pressure to deliver the best possible customer service – at a higher level than ever before. Many businesses have invested significantly in digital transformation…
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These are turbulent times; as the world is facing an unprecedented outbreak of the coronavirus, we realize more than ever how important it is to be and remain reachable. Homeworking has gone from a short-term solution to a long-term prospect in a matter of months. Employers and employees alike are starting to see the benefits…
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Join Actis France and CONTACTCENTER4ALL for their CC4Teams introduction webinar. The increasing demand for CC4Teams is not only due to the large group of satisfied users and partners. Companies say goodbye to Skype for Business and of course, join MS Teams. CONTACTCENTER4ALL supports its customers in the migrations with a good plan so that it…
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Workshop Jabra – Unify Square – CC4Skype Oktober 30th – Frankfurt 09.30 hrs – 09.45 hrs Registration 09.45 hrs – 10.00 hrs Welcome …
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Watch the Power Bi webinar Looking for a modern data visualization tool? Microsofts PowerBi, which offers real-time Contact Center insights, is now available in CC4Skype.CC4Skype natively offers historical, and real-time reporting capabilities thru its own Web Administration page. It allows you to create, schedule and view historical reports (in Excel and PDF), and automatically send them…
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Een professionele klantomgeving creëren met Skype for Business of Teams? Onze partner ACTIS geeft regelmatig een nieuwe workshop. Wanneer inschrijven weer kan, houden wij u op de hoogte! Neem contact op met ACTIS voor meer informatie. Deze workshop heet al plaatsgevonden. Kijk voor meer informatie over toekomstige events op: CONTACTCENTER4ALL EVENTS of bij onze Nederlandse…
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