As the ‘Covid effect’ continues to accelerate the transition to the cloud, businesses need to put in place a deployment or migration strategy to ensure business as usual. Anne-Meine Gramsma, chief commercial officer at ContactCenter4All, discusses the case for shifting to cloud-based collaborative solutions and why Teams is a strong candidate for supporting contact centre…
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The post-COVID remote contact center: it takes more than a head set and a monitor! Long-term remote working requires dedicated solutions Building the remote contact center of the future. Business practices have been redefined during the COVID-19 pandemic, with entire organizations having to take operations remote almost overnight to ensure business could continue seemingly undisrupted.…
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The future is remote: How CC4ALL helps organizations transform home working into remote contact centers Home working has gone from a short-term solution to a long-term prospect in a matter of months. Employers and employees alike are starting to see the benefits of this new working environment and many businesses are seriously considering shifting suitable…
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Join Actis France and CONTACTCENTER4ALL for their CC4Teams introduction webinar. The increasing demand for CC4Teams is not only due to the large group of satisfied users and partners. Companies say goodbye to Skype for Business and of course, join MS Teams. CONTACTCENTER4ALL supports its customers in the migrations with a good plan so that it…
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As of January 2020, Nashua Communications was named the first (and only) partner offering the CONTACTCENTER4ALL (CC4ALL) solution in South Africa. CC4ALL is the future of call center technology. Built to seamlessly integrate with Microsoft Teams, Dynamics, or Skype for Business, the CC4ALL products are the tools that are going to give your contact center…
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These are turbulent times, as the world is facing an unprecedented outbreak of the coronavirus, we realize more than ever how important it is to be, and to remain reachable. With Microsoft Skype for Business and Microsoft Teams, a remote workstation can be set up very quickly. You and your employees are easily accessible and…
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Over the years, we have adopted a clear stance in pursuit of our vision to become a leader in customer contact solutions for Microsoft platforms.We started out as a solution for MS Lync, we moved on to Skype for Business, and we are proud to say that the name CC4Skype does no longer fit the…
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Improvement is in their DNA Watch the Reference video to see why Perspectief choose CC4Skype. Constantly alert, intent on finding ways to improve is truly in their blood. To develop and improve is what they live and breath, for their customers as well as for themselves. This video is Dutch spoken and has English subtitles.…
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Are you currently using Skype for Business?Do you consider migrating to Microsoft Teams?Do you need Contact Center functionalities as well as collaboration tools? Webinar Oct 29th, 16.00 hrs CET This webinar will give you a sneak preview into the Contact Center of the future. We will address why you should consider migrating your contact…
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Actis en CC4Skype nodigen u van harte uit voor een interactieve sessie met als thema; Klantcontact oplossingen voor Skype for Business, Microsoft Teams & Microsoft Dynamics. Donderdag 12 september geeft CC4Skype een exclusieve sneak preview van hun nieuwe contactcenter oplossingen voor Microsoft Teams en Microsoft Dynamics. Schrijf je via onderstaande button in voor deze demo.…
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