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Author: WillekeH

Country Road Breaking enterprise limitations with cloud communications

Breaking enterprise limitations with cloud communications

Country Road, AustraliaCC4Teams Distributor: Channel UC Breaking enterprise limitations with cloud communications Country Road Country Road is a household name in the Southern Hemisphere, with over 600 shopfronts and several head offices to manage. With such a vast network, the company’s communication requirements are significant. Therefore the need for a reliable and efficient contact center…
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CC4Teams' Easy Insights just got even easier

CC4Teams’ Easy insights just got easier

CC4Teams’ Easy Insights just got even easier In the fast-paced Customer Contact analytics world, access to Actionable Insights is crucial. That’s where CC4Teams’ Easy Insights comes in – our cutting-edge chatbot powered by OpenAI is revolutionizing the way you interact with your Power BI reports. Here are just a few reasons why CC4Teams Easy Insight is a…
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Welcoming Dan Horgan to CC4ALL

Exciting News: Welcoming Dan Horgan as Senior Partner Director at CC4ALL

We are excited to announce an essential addition to our team at CC4ALL! Dan Horgan has joined us as Senior Partner Director, bringing a wealth of experience in international sales and management to drive the growth of our partner network and client base. Dan’s dynamic and strategic approach and proven expertise in fostering growth and…
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Enhanched skill-based routing in CC4Teams

Delighting your customers becomes as effortless as a walk in the park

Revolutionize Customer Contact with CC4Teams: seamless integration, enhanced routing, and conversational IVR Introducing the revolutionary enhanced skill-based routing feature in our all-new CC4Teams client, where delighting your customers becomes as effortless as a walk in the park. CC4Teams takes a seamless approach to Customer Contact across our Omni-Channel client. We ensure customers can interact through multiple…
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Webinar on-demand: CC4Teams natively Integrates with Salesforce

CC4Teams natively Integrates with Salesforce

Elevate your Customer Contact Experience: CC4Teams & Salesforce Integration Webinar Are you ready to revolutionize your sales process and elevate Customer Contact to new heights? Watch the webinar on-demand now. Discover the power of combining Customer Contact capabilities via CC4Teams with the CRM functionalities of Salesforce. Our experts from CC4ALL and Mirage, a Unaric Company,…
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IImparts; How to overcome out-of-date phone systems with CC4Teams

Overcome out-of-date phone systems with CC4Teams

Imparts, AustraliaCC4Teams Distributor: Channel UC CC4Teams – Giving management the tools needed to run a successful business “We have found the engagement with Channel UC and Jasco exceptionally proactive. Any difficulties we face are actioned extremely quickly, and we find being able to go directly to the vendor extremely helpful in resolution times.” How to…
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New CC4Teams Omni-Channel client is almost here

The new CC4Teams client is almost here

Explore the power of Omni-Channel communication with the New CC4Teams Client. From Email to voice calls, chat to socials and video conferences, picture a customer contact enablement platform that enhances collaboration like never before.Get ready to supercharge your customer engagement strategies with many exciting features and benefits that will take your operations to new heights.…
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Advanced real-time reporting is driving new levels of customer contact enablement

Advanced real-time reporting drives new levels of customer contact enablement

Advanced real-time reporting drives new levels of customer contact enablement And it’s made possible with new CC4Teams reporting features for all businesses   Great customer experience (CX) is the order of the day for any service business – it now matters more than the product for 88% of consumers and business buyers. But how can…
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Contactcenter4all awards 2023

CONTACTCENTER4ALL celebrates excellency

A celebration of excellence! Join us as we shine a spotlight on the remarkable achievements of our outstanding partners. Below is just a glimpse into the dedication and innovation that have set them apart.   Best performing Partner of the year – ChannelUC ChannelUC is named Best Performing Partner of the Year! Big cheers to…
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CC4Teams at the 2023 CCCE

Hello, London! Are you ready to experience our game-changing Customer Contact technology

Hello, London! Are you ready to experience our game-changing Customer Contact technology at Call and Contact Centre Expo 2023, held at London’s ExCel on November 29th and 30th? Experience how CC4Teams ensures Customer Contact Enablement. Whether you want to improve business intelligence or get serious about compliance, we’re showcasing how to make that possible at…
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