Author: WillekeH

Enhanched skill-based routing in CC4Teams

Delighting your customers becomes as effortless as a walk in the park

Revolutionize Customer Contact with CC4Teams: seamless integration, enhanced routing, and conversational IVR Introducing the revolutionary enhanced skill-based routing feature in our all-new CC4Teams client, where delighting your customers becomes as effortless as a walk in the park. CC4Teams takes a seamless approach to Customer Contact across our Omni-Channel client. We ensure customers can interact through multiple…
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Webinar on-demand: CC4Teams natively Integrates with Salesforce

CC4Teams natively Integrates with Salesforce

Elevate your Customer Contact Experience: CC4Teams & Salesforce Integration Webinar Are you ready to revolutionize your sales process and elevate Customer Contact to new heights? Watch the webinar on-demand now. Discover the power of combining Customer Contact capabilities via CC4Teams with the CRM functionalities of Salesforce. Our experts from CC4ALL and Mirage, a Unaric Company,…
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IImparts; How to overcome out-of-date phone systems with CC4Teams

Overcome out-of-date phone systems with CC4Teams

Imparts, AustraliaCC4Teams Distributor: Channel UC CC4Teams – Giving management the tools needed to run a successful business “We have found the engagement with Channel UC and Jasco exceptionally proactive. Any difficulties we face are actioned extremely quickly, and we find being able to go directly to the vendor extremely helpful in resolution times.” How to…
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New CC4Teams Omni-Channel client is almost here

The new CC4Teams client is almost here

Explore the power of Omni-Channel communication with the New CC4Teams Client. From Email to voice calls, chat to socials and video conferences, picture a customer contact enablement platform that enhances collaboration like never before.Get ready to supercharge your customer engagement strategies with many exciting features and benefits that will take your operations to new heights.…
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Advanced real-time reporting is driving new levels of customer contact enablement

Advanced real-time reporting drives new levels of customer contact enablement

Advanced real-time reporting drives new levels of customer contact enablement And it’s made possible with new CC4Teams reporting features for all businesses   Great customer experience (CX) is the order of the day for any service business – it now matters more than the product for 88% of consumers and business buyers. But how can…
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Contactcenter4all awards 2023

CONTACTCENTER4ALL celebrates excellency

A celebration of excellence! Join us as we shine a spotlight on the remarkable achievements of our outstanding partners. Below is just a glimpse into the dedication and innovation that have set them apart.   Best performing Partner of the year – ChannelUC ChannelUC is named Best Performing Partner of the Year! Big cheers to…
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CC4Teams at the 2023 CCCE

Hello, London! Are you ready to experience our game-changing Customer Contact technology

Hello, London! Are you ready to experience our game-changing Customer Contact technology at Call and Contact Centre Expo 2023, held at London’s ExCel on November 29th and 30th? Experience how CC4Teams ensures Customer Contact Enablement. Whether you want to improve business intelligence or get serious about compliance, we’re showcasing how to make that possible at…
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Reduce Friction in Customer Contact with CC4Teams

Kassa survey unveils insights for elevating Customer Delight

A recent survey by the Dutch television program Kassa provides insight into the customer service experiences of Dutch consumers. insights for elevating Customer Delight The outcome of the survey in the Netherlands serves as a valuable case study with broader implications for customer service in any country. While the specific findings are Dutch, the underlying…
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Revolutionizing Customer Contact Enablement: Unleashing the Power of CC4Teams Extended

Revolutionizing customer contact enablement: unleashing the power of CC4Teams Extended

Revolutionizing Customer Contact Enablement: Unleashing the Power of CC4Teams Extended “Your Contact Center Natively Integrated in Microsoft Teams” is a description that many providers use to describe their system. All providers are natively or fully integrated into Microsoft Teams, but are they? And what does that even mean? When is a contact center Natively Integrated…
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CONTACTCENTER4ALL one of the best performing SaaS companies of 2023

CONTACTCENTER4ALL included in the MT/sprout SaaS100 list of 2023

CONTACTCENTER4ALL entered the MT/sprout SaaS100 of 2023 We are thrilled and honored to be recognized as one of the Netherlands’ best-performing Software as a Service (SaaS) companies! 🌟Being acknowledged as one of the top 100 SaaS companies is a testament to our dedication to delivering innovative solutions and outstanding customer experiences. We strive to empower…
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