Real-time reporting became more powerful, consistent, and even easier to use. With CC4ALL Real-Time Reporting V4.0, you can instantly monitor Agent, Voice, and Text activities, and now with the same...
CC4Teams’ Easy Insights just got even easier In the fast-paced Customer Contact analytics world, access to Actionable Insights is crucial. That’s where CC4Teams’ Easy Insights comes in – our cutting-edge...
Revolutionize Customer Contact with CC4Teams: seamless integration, enhanced routing, and conversational IVR Introducing the revolutionary enhanced skill-based routing feature in our all-new CC4Teams client, where delighting your customers becomes as...
Elevate your Customer Contact Experience: CC4Teams & Salesforce Integration Webinar Are you ready to revolutionize your sales process and elevate Customer Contact to new heights? Watch the webinar on-demand now....
Explore the power of Omni-Channel communication with the New CC4Teams Client. From Email to voice calls, chat to socials and video conferences, picture a customer contact enablement platform that enhances...
Watch the Power Bi webinar Looking for a modern data visualization tool? Microsofts PowerBi, which offers real-time Contact Center insights, is now available in CC4Skype.CC4Skype natively offers historical, and real-time reporting...
CC4Skype Contact Centers are now fully equipped to perform web care as well. A full Omni-Channel Solution that actually does what is promised! Social Media allows people all over the...