At CC4Teams, every customer matters—no matter your size (unlike Avaya)
CC4Teams: Support you can count on—no matter your size
Unfortunately, Avaya has chosen to focus only on large customers moving forward, announcing they will no longer support public cloud contact centers with fewer than 200 seats. As a result, some businesses may find themselves without the support they deserve—but not with us.
Whether you have 20 seats or 2,000, we are here for you.
At CONTACTCENTER4ALL, every customer is essential. Together with our trusted partners or directly from our dedicated team, you will always have the support you need to deliver exceptional customer experiences.
-We proudly support organizations of all sizes.
-Tailored to your needs, no matter how many seats you require.
Why trust and support matter in Customer Contact
Regarding your customer contact platform, continuity and trust are everything. Being forced to move because you don’t meet a provider’s seat requirements? That doesn’t feel like a true partnership.
Maybe your organization meets the required seat count, and Avaya will continue to serve you—but what about next year? Will you be left without support if you need to scale down?
At CONTACTCENTER4ALL, you are always welcome. Our commitment to you doesn’t depend on the size of your business—we grow and adapt with you, providing the support you need today and tomorrow.
CC4Teams empowers businesses—no matter their size—to stay ahead with reliable, scalable, and innovative Customer Contact solutions
We don’t just promise an exceptional Customer Contact solution—we deliver actual results. Businesses of all sizes have transformed their operations with our platform, gaining efficiency, flexibility, and seamless communication.
Take Imparts, Australia’s largest independent European parts supplier. Struggling with an outdated telephony system, they turned to CC4Teams for a modern, scalable solution. Imparts saw immediate benefits with enhanced visibility into daily calls, reduced wait times, and improved customer service. The rapid deployment and ongoing support ensured a smooth transition and lasting impact.
Meanwhile, Universal Air, dedicated to affordable and top-tier service, needed a contact center solution to keep up with their fast-paced operations. In just 1.5 weeks, CC4Teams transformed their voice communications, streamlining interactions and improving customer experience. With plans to expand into WhatsApp and Email integration, Universal Air is fully leveraging CC4Teams’ Omni-Channel capabilities to enhance customer engagement further. >read our Customer Success Stories
The CC4Teams advantage over Avaya and beyond
Switching to CC4Teams offers more than just continuous and reliable support:
- Microsoft Native & Certified: Fully integrated and certified within the Microsoft ecosystem, ensuring seamless compatibility and reliable performance.
- Advanced Reporting & Insights: Gain real-time and historical insights to optimize performance, track key metrics, and make data-driven decisions.
- AI-Powered Efficiency: Leverage advanced AI capabilities to enhance customer interactions, automate tasks, and deliver faster, more innovative service.
- Seamless Integration: Over 200 integrations are possible, including Microsoft Dynamics, TopDesk, and SalesForce.
- Scalability: Grow or scale down as needed without worrying about losing support.
- Omni-Channel Capabilities: Engage with customers across Voice, Email, WhatsApp, and Web Chat from a single interface.
- Customer-Centric Approach: Your business is unique, and we tailor our solutions to match your needs.
If you’re looking for a partner that truly supports your business, contact us today to see how CC4Teams can help.