Customer Delight
CC4Teams is a feature-rich Customer Contact Enablement platform certified by Microsoft. And is designed to empower its users to enhance customer interactions.
Reduce Friction
Streamline interactions, equip agents with powerful tools and resources, and gain real-time insights to enhance performance and make data-driven decisions.
Empower your team
Boost agent confidence, reduce friction, and easily deliver exceptional customer service. Unleash your team’s potential and delight your customers.
Empower your organization
In today’s hybrid world, a reliable communication platform is essential to delight you customers.
Ensure fast responses, personalized experiences, and round-the-clock availability, empowering customers to connect anytime and through the channel of their choice.
CC4Teams offers real-time insights and analytics, enabling managers to monitor performance, identify trends, and make data-driven decisions.
Empower your employees with tools that will boost their confidence, reduces frustration, and increases their ability to delight customers. Automate repetitive tasks and provide quick access to customer information, this will minimize response times, increase productivity and foster personalized engagements.
FREE LIVE DEMO
Request a free live demo today. We will gladly show you how our contact center solutions make
it easy to improve customer experience.
CC4Teams is fully Microsoft Teams native
Same easy-on-the-eyes design
Focus on what’s important. No distractions and no clutter only the features and functions you need. This will allow you to collaborate and work as effient as possible.
Customer Contact Enablement
CC4Teams Omni-Channel Customer Contact Solution is certified by Microsoft and natively integrated into Teams, Dynamics. All features are managed in one tool and accessible in one client. The addition of extended Web Chat and Social Media features make CC4ALL the most complete, versatile, and flexible Omni-Channel Solution in the Microsoft UC Customer Contact market today.
CC4Teams demo on-demandReduse Friction
focus on ease of use
and empower your team
Equip agents with the necessary tools and resources to provide exceptional service. From knowledge bases and FAQs to canned responses and automation. Direct routing streamlines processes and reduces the effort required to handle customer queries. CC4Teams offers real-time insights and analytics, enabling managers to monitor performance, identify trends, and make data-driven decisions.
Latest News
The new CC4Teams client is almost here
Explore the power of Omni-Channel communication with the New CC4Teams Client. From Email to voice calls, chat to socials and video conferences, picture a customer contact enablement platform that enhances[…]
Read moreAdvanced real-time reporting drives new levels of customer contact enablement
Advanced real-time reporting drives new levels of customer contact enablement And it’s made possible with new CC4Teams reporting features for all businesses Great customer experience (CX) is the order[…]
Read moreCONTACTCENTER4ALL celebrates excellency
A celebration of excellence! Join us as we shine a spotlight on the remarkable achievements of our outstanding partners. Below is just a glimpse into the dedication and innovation that[…]
Read moreCertifications
CC4Teams is Certified as Extended Contact Center Solution for Microsoft Teams
Information Security ISO certification 27001 and reached Microsoft Saas Apps Security and compliance.