Customer Delight
CC4Teams is a feature-rich Customer Contact Enablement platform certified by Microsoft. And is designed to empower its users to enhance customer interactions.
Reduce Friction
Streamline interactions, equip agents with powerful tools and resources, and gain real-time insights to enhance performance and make data-driven decisions.
Empower your team
Boost agent confidence, reduce friction, and easily deliver exceptional customer service. Unleash your team’s potential and delight your customers.
Don’t just take our word for it
Discover how CC4Teams has empowered businesses to achieve Customer Delight. Explore real-world examples that showcase the transformative impact of Customer Contact Enablement.
Reference case – European Capital City
Transforming a European Capital: A citizen-centric revolution
Empower your organization
In today’s hybrid world, a reliable communication platform is essential to delight your customers.
In today’s hybrid world, Customer Contact teams are often dispersed and require a reliable end-to-end solution that reduces friction while ensuring fast responses, personalized experiences, and round-the-clock availability, regardless of location, time, and channel of choice.
CC4Teams offers real-time insights and analytics, enabling managers to monitor performance, identify trends, and make data-driven decisions.
Empower your employees with tools that will boost their confidence, reduces frustration, and increases their ability to delight customers. Automate repetitive tasks and provide quick access to customer information, this will minimize response times, increase productivity and foster personalized engagements.
FREE LIVE DEMO
Request a free live demo today. We will gladly show you how our contact center solutions make
it easy to improve customer experience.
CC4Teams is fully Microsoft Teams native
Same easy-on-the-eyes design
Focus on what’s important. No distractions and no clutter only the features and functions you need. This will allow you to collaborate and work as effient as possible.
Customer Contact Enablement
CC4Teams is an Omni-Channel Customer Contact Solution is certified by Microsoft and natively integrated into Microsoft Teams. Regarding Customer Contact Enablement, CC4ALL has become the authority in improving communication while empowering employees.
CC4Teams demo on-demandReduce Friction
Focus on ease of use and empower your team
Equip agents with the necessary tools and resources to provide exceptional service. From knowledge bases and FAQs to canned responses and automation. Skilled-base routing streamlines processes and reduces the effort required to handle customer queries. CC4Teams offers real-time insights and analytics, enabling managers to monitor performance, identify trends, and make data-driven decisions.
Latest News
Breaking enterprise limitations with cloud communications
Country Road, AustraliaCC4Teams Distributor: Channel UC Breaking enterprise limitations with cloud communications Country Road Country Road is a household name in the Southern Hemisphere, with over 600 shopfronts and several[…]
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CC4Teams’ Easy insights just got easier
CC4Teams’ Easy Insights just got even easier In the fast-paced Customer Contact analytics world, access to Actionable Insights is crucial. That’s where CC4Teams’ Easy Insights comes in – our cutting-edge[…]
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Exciting News: Welcoming Dan Horgan as Senior Partner Director at CC4ALL
We are excited to announce an essential addition to our team at CC4ALL! Dan Horgan has joined us as Senior Partner Director, bringing a wealth of experience in international sales[…]
Read moreCertifications
CC4Teams is Certified as Extended Contact Center Solution for Microsoft Teams
Information Security ISO certification 27001 and reached Microsoft Saas Apps Security and compliance.
ISO 27001 Information Security
Certified Microsoft Teams
Microsoft SaaS Security & compliance
