Lange Dreef 15, 4131NJ VIANEN, The Netherlands

Reduce Customer
Contact Friction 

with CC4Teams' Omni-Channel client

Customer Delight

CC4Teams is a feature-rich Customer Contact Enablement platform certified by Microsoft. And is designed to empower its users to enhance customer interactions. 

Reduce Friction

Streamline interactions, equip agents with powerful tools and resources, and gain real-time insights to enhance performance and make data-driven decisions.

Empower your team

Boost agent confidence, reduce friction, and easily deliver exceptional customer service. Unleash your team’s potential and delight your customers.














Don’t just take our word for it

Discover how CC4Teams has empowered businesses to achieve Customer Delight. Explore real-world examples that showcase the transformative impact of Customer Contact Enablement.
Country Road Breaking enterprise limitations with cloud communications

Reference case – Country Road

Breaking enterprise limitations with cloud communications

Reference case – European Capital City

Transforming a European Capital: A citizen-centric revolution

Imparts reference case CC4Teams

Reference case – Imparts

Giving management the tools needed to run a successful business

CC4Teams agent op laptop

Empower your organization

In today’s hybrid world, a reliable communication platform is essential to delight your customers.

In today’s hybrid world, Customer Contact teams are often dispersed and require a reliable end-to-end solution that reduces friction while ensuring fast responses, personalized experiences, and round-the-clock availability, regardless of location, time, and channel of choice.

CC4Teams offers real-time insights and analytics, enabling managers to monitor performance, identify trends, and make data-driven decisions.

Empower your employees with tools that will boost their confidence, reduces frustration, and increases their ability to delight customers. Automate repetitive tasks and provide quick access to customer information, this will minimize response times, increase productivity and foster personalized engagements.

FREE LIVE DEMO 

Request a free live demo today. We will gladly show you how our contact center solutions make
it easy to improve customer experience.

DEMO CC4Teams
CC4Teams is fully Microsoft Teams native 

Same easy-on-the-eyes design

Focus on what’s important. No distractions and no clutter only the features and functions you need. This will allow you to collaborate and work as effient as possible.

Agent CC4Teams

Customer Contact Enablement

CC4Teams is an Omni-Channel Customer Contact Solution is certified by Microsoft and natively integrated into Microsoft Teams. Regarding Customer Contact Enablement, CC4ALL has become the authority in improving communication while empowering employees.

CC4Teams demo on-demand
Reduce Friction

Focus on ease of use and empower your team

Equip agents with the necessary tools and resources to provide exceptional service. From knowledge bases and FAQs to canned responses and automation. Skilled-base routing streamlines processes and reduces the effort required to handle customer queries. CC4Teams offers real-time insights and analytics, enabling managers to monitor performance, identify trends, and make data-driven decisions.

Latest News

Country Road Breaking enterprise limitations with cloud communications

Breaking enterprise limitations with cloud communications

Country Road, AustraliaCC4Teams Distributor: Channel UC Breaking enterprise limitations with cloud communications Country Road Country Road is a household name in the Southern Hemisphere, with over 600 shopfronts and several[…]

Read more
CC4Teams' Easy Insights just got even easier

CC4Teams’ Easy insights just got easier

CC4Teams’ Easy Insights just got even easier In the fast-paced Customer Contact analytics world, access to Actionable Insights is crucial. That’s where CC4Teams’ Easy Insights comes in – our cutting-edge[…]

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Welcoming Dan Horgan to CC4ALL

Exciting News: Welcoming Dan Horgan as Senior Partner Director at CC4ALL

We are excited to announce an essential addition to our team at CC4ALL! Dan Horgan has joined us as Senior Partner Director, bringing a wealth of experience in international sales[…]

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Certifications

CC4Teams is Certified as Extended Contact Center Solution for Microsoft Teams
Information Security ISO certification 27001 and reached Microsoft Saas Apps Security and compliance.

ISO 27001 Information Security
contactcenter4ALL Iso 27001 certified
Certified Microsoft Teams
Microsoft SaaS Security & compliance

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