Lange Dreef 15, 4131NJ VIANEN, The Netherlands
Native Microsoft Teams

CC4Teams is available in the CONNECTED and the EXTENDED MODEL. Both solutions offer a one-app, one-screen contact center experience.
So no matter what your Contact Center needs are, we have the Contact Center solution for you.

Real-Time Reporting

Natively reporting is available to create, schedule, and view historical reports. Show real-time information on wall- or dashboards and set KPI thresholds, with notifications with Real-Time reporting.

Full Omni-Channel Saas Solution

CC4Teams is a full Omni-Channel contact center solution available as SaaS. Your customers can communicate with you through the channel of their choice: telephone, Web Chat, Socials, Email or WhatsApp.

Native integration via Extended Model or Connected model

If, like most organizations, you work with Microsoft UC, your teams work efficiently and collaborate seamlessly. But you need a separate system when it comes to Contact Center features. NOT WITH CC4Teams.  

CC4Teams Extended is built exclusively for Teams using the newest Cloud Communications Graph APIs and, therefore, truly is fully integrated.

Our native integration with Microsoft Teams gives you all the extra features you need from the same screen.

Some features we add to CC4Teams:
Graphical IVR
Skill-based routing
Compliance call recording
Reporting on all users
300+ integrations

CC4Teams agent op laptop

The future is remote

CC4ALL helps organizations transform home working into remote contact centers.

Picking up the phone from 9 to 5 just isn’t enough anymore. You need to respond to your customers’ channels of choice at any time of the day.
Just add CC4Teams to Microsoft Teams, and you are ready for the future.
Your Contact Center can be anywhere you want it to be, work from home or the office; it doesn’t matter.

All you need is a laptop, Internet connectivity, and Microsoft Office 365, and your Contact Center Agents can work wherever they want or need to. No boundaries; use your browser as a phone. Just plug in your headset and start working!

CC4Teams is a complete Omni-Channel Solution.
Your customers can connect with you through the channel of their choice, be it phone, e-mail, web chat, or WhatsApp. CC4Teams skill-based routing will connect them to the best available agent – First time right.

Read more about remote working

Omni-Channel SaaS solution

Native Microsoft Teams 

CC4Teams is easy to customize to your needs, and your Contact Center is ready to go in a matter of days! The classic Contact Center dilemma, customize, or smooth and fast implementation, is a thing of the past. 
Our Microsoft Teams native contact center solution connects phone, email, chat, and socials through one easy-to-use client.

Everything you need is available in one screen.

Contact us for a live demo
CC4Teams mobile contact center


Request a free live demo today. We will gladly show you how our contact center solutions make
it easy to improve customer experience.

CC4Teams is fully Microsoft Teams native 

Same easy-on-the-eyes design

Focus on what’s important. No distractions and no clutter only the features and functions you need. This will allow you to collaborate and work as effient as possible.

Agent CC4Teams

Reference Cases

Don’t just take our word for it – here’s what our customers say:

“Organizations with a strong focus on development, who employ people that are healthy and love working there and with enough confidence for trial and error, create movement. 

André Wijnholds

IT Manager, Perspectief

“CC4Teams is the glue between Microsoft Teams and our application layer CLM 7”.

Timo Hoogendorp

Head of IT, Smart Profile

“We strongly believe that Customer Contact needs to be organized in the best possible way, thats why Nextel, one of Belgiums largest integrators, choose CC4ALL”

Bert Ceuppens

CCO, Nextel Belgium

Customer Experience On The Rise

CC4Teams Omni-Channel Customer Contact Solution is certified by Microsoft and natively integrated into Teams, Dynamics, or Skype for Business. All features are managed in one tool and accessible in one client. The addition of extended Web Chat and Social Media features make CC4ALL the most complete, versatile, and flexible Omni-Channel Solution in the  Microsoft UC Customer Contact market today.

Demo request

Latest News

CONTACTCENTER4ALL is named one of 2023's top choices for native Microsoft Teams Contact Center solutions by UC Today.

CONTACTCENTER4ALL is named one of 2023’s top choices for native Microsoft Teams Contact Center solutions by UC Today.

CONTACTCENTER4ALL is named one of 2023’s top choices for native Microsoft Teams Contact Center solutions by UC Today. There’s a major expansion in Microsoft Teams adoption as many businesses have[…]

Read more
Proudly showing CC4Teams Extended at Microsoft Partner Showcase

Proudly showing CC4Teams Extended at Microsoft Partner Showcase

CONTACTCENTER4ALL’s Rob de Boer and Arjan van den Berg were invited to showcase CC4Teams extended to 420 global Microsoft Success Managers and CCaaS specialists during the Microsoft Partner Showcase. Rob[…]

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Nuvola announced Distribution Partner for Contactcenter4all

Nuvola Distribution Announced as Distribution Partner for CONTACTCENTER4ALL

Reading, United Kingdom — 1st December 2022 — Nuvola Distribution Ltd, a leading Technology and Services Distributor that provides unified communications, network, data, WiFi, and audio-visual solutions from world-renowned technology vendors,[…]

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CC4Teams is Certified as Extended Contact Center Solution for Microsoft Teams
Information Security ISO certification 27001 and Certified for Skype for Business.

contactcenter4ALL Extend Teams contact center solution

Microsoft Teams Extended 
Contact Center Solution

contactcenter4ALL Iso 27001 certified

ISO 27001
Information Security

CC4ALL is Skype for Business Certified

Skype for Business Contact Center Solution