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Customer Delight

CC4Teams is a feature-rich Customer Contact Enablement platform certified by Microsoft. And is designed to empower its users to enhance customer interactions. 

Reduce Friction

Streamline interactions, equip agents with powerful tools and resources, and gain real-time insights to enhance performance and make data-driven decisions.

Empower your team

Boost agent confidence, reduce friction, and easily deliver exceptional customer service. Unleash your team’s potential and delight your customers.














Don’t just take our word for it

Discover how CC4Teams has empowered businesses to achieve Customer Delight. Explore real-world examples that showcase the transformative impact of Customer Contact Enablement.
European Municipality
CC4Teams Reference case_Municipality of European Captital
CC4Teams agent op laptop

Empower your organization

In today’s hybrid world, a reliable communication platform is essential to delight you customers.

Ensure fast responses, personalized experiences, and round-the-clock availability, empowering customers to connect anytime and through the channel of their choice.

CC4Teams offers real-time insights and analytics, enabling managers to monitor performance, identify trends, and make data-driven decisions.

Empower your employees with tools that will boost their confidence, reduces frustration, and increases their ability to delight customers. Automate repetitive tasks and provide quick access to customer information, this will minimize response times, increase productivity and foster personalized engagements.

FREE LIVE DEMO 

Request a free live demo today. We will gladly show you how our contact center solutions make
it easy to improve customer experience.

DEMO CC4Teams
CC4Teams is fully Microsoft Teams native 

Same easy-on-the-eyes design

Focus on what’s important. No distractions and no clutter only the features and functions you need. This will allow you to collaborate and work as effient as possible.

Agent CC4Teams

Customer Contact Enablement

CC4Teams Omni-Channel Customer Contact Solution is certified by Microsoft and natively integrated into Teams, Dynamics. All features are managed in one tool and accessible in one client. The addition of extended Web Chat and Social Media features make CC4ALL the most complete, versatile, and flexible Omni-Channel Solution in the  Microsoft UC Customer Contact market today.

CC4Teams demo on-demand
Reduse Friction

focus on ease of use
and empower your team

Equip agents with the necessary tools and resources to provide exceptional service. From knowledge bases and FAQs to canned responses and automation. Direct routing streamlines processes and reduces the effort required to handle customer queries. CC4Teams offers real-time insights and analytics, enabling managers to monitor performance, identify trends, and make data-driven decisions.

Latest News

Advanced real-time reporting is driving new levels of customer contact enablement

Advanced real-time reporting drives new levels of customer contact enablement

Advanced real-time reporting drives new levels of customer contact enablement And it’s made possible with new CC4Teams reporting features for all businesses   Great customer experience (CX) is the order[…]

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Contactcenter4all awards 2023

CONTACTCENTER4ALL celebrates excellency

A celebration of excellence! Join us as we shine a spotlight on the remarkable achievements of our outstanding partners. Below is just a glimpse into the dedication and innovation that[…]

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Transforming a European Capital: A citizen-centric revolution with CC4Teams

Transforming a European Capital: A citizen-centric revolution

How CC4Teams powers seamless service delivery and innovation The vision: Citizen-centric approach In Autumn 2022, a major European capital city embarked on a mission to become a modern, citizen-centric metropolis.[…]

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Certifications

CC4Teams is Certified as Extended Contact Center Solution for Microsoft Teams
Information Security ISO certification 27001 and reached Microsoft Saas Apps Security and compliance.

ISO 27001 Information Security
contactcenter4ALL Iso 27001 certified
Certified Microsoft Teams
Microsost SaaS Security & compliance