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Customer Delight

CC4Teams is a feature-rich Customer Contact Enablement platform certified by Microsoft. And is designed to empower its users to enhance customer interactions. 

Reduce Friction

Streamline interactions, equip agents with powerful tools and resources, and gain real-time insights to enhance performance and make data-driven decisions.

Empower your team

Boost agent confidence, reduce friction, and easily deliver exceptional customer service. Unleash your team’s potential and delight your customers.

Don’t just take our word for it

Discover how CC4Teams has empowered businesses to achieve Customer Delight. Explore real-world examples that showcase the transformative impact of Customer Contact Enablement.
European Municipality
CC4Teams Reference case_Municipality of European Captital
CC4Teams agent op laptop

Empower your organization

In today’s hybrid world, a reliable communication platform is essential to delight your customers.

In today’s hybrid world, Customer Contact teams are often dispersed and require a reliable end-to-end solution that reduces friction while ensuring fast responses, personalized experiences, and round-the-clock availability, regardless of location, time, and channel of choice.

CC4Teams offers real-time insights and analytics, enabling managers to monitor performance, identify trends, and make data-driven decisions.

Empower your employees with tools that will boost their confidence, reduces frustration, and increases their ability to delight customers. Automate repetitive tasks and provide quick access to customer information, this will minimize response times, increase productivity and foster personalized engagements.


Request a free live demo today. We will gladly show you how our contact center solutions make
it easy to improve customer experience.

CC4Teams is fully Microsoft Teams native 

Same easy-on-the-eyes design

Focus on what’s important. No distractions and no clutter only the features and functions you need. This will allow you to collaborate and work as effient as possible.

Agent CC4Teams

Customer Contact Enablement

CC4Teams is an Omni-Channel Customer Contact Solution is certified by Microsoft and natively integrated into Microsoft Teams. Regarding Customer Contact Enablement, CC4ALL has become the authority in improving communication while empowering employees.

CC4Teams demo on-demand
Reduce Friction

Focus on ease of use and empower your team

Equip agents with the necessary tools and resources to provide exceptional service. From knowledge bases and FAQs to canned responses and automation. Skilled-base routing streamlines processes and reduces the effort required to handle customer queries. CC4Teams offers real-time insights and analytics, enabling managers to monitor performance, identify trends, and make data-driven decisions.

Latest News

CC4Teams' Easy Insights just got even easier

CC4Teams’ Easy insights just got easier

CC4Teams’ Easy Insights just got even easier In the fast-paced Customer Contact analytics world, access to Actionable Insights is crucial. That’s where CC4Teams’ Easy Insights comes in – our cutting-edge[…]

Read more
Welcoming Dan Horgan to CC4ALL

Exciting News: Welcoming Dan Horgan as Senior Partner Director at CC4ALL

We are excited to announce an essential addition to our team at CC4ALL! Dan Horgan has joined us as Senior Partner Director, bringing a wealth of experience in international sales[…]

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Enhanched skill-based routing in CC4Teams

Delighting your customers becomes as effortless as a walk in the park

Revolutionize Customer Contact with CC4Teams: seamless integration, enhanced routing, and conversational IVR Introducing the revolutionary enhanced skill-based routing feature in our all-new CC4Teams client, where delighting your customers becomes as effortless[…]

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CC4Teams is Certified as Extended Contact Center Solution for Microsoft Teams
Information Security ISO certification 27001 and reached Microsoft Saas Apps Security and compliance.

ISO 27001 Information Security
contactcenter4ALL Iso 27001 certified
Certified Microsoft Teams
Microsost SaaS Security & compliance