CC4Teams is a feature-rich Customer Contact Enablement platform certified by Microsoft. And is designed to empower its users to enhance customer interactions.
Streamline interactions, equip agents with powerful tools and resources, and gain real-time insights to enhance performance and make data-driven decisions.
Empower your team
Boost agent confidence, reduce friction, and easily deliver exceptional customer service. Unleash your team’s potential and delight your customers.
Empower your organization
In today’s hybrid world, a reliable communication platform is essential to delight you customers.
Ensure fast responses, personalized experiences, and round-the-clock availability, empowering customers to connect anytime and through the channel of their choice.
CC4Teams offers real-time insights and analytics, enabling managers to monitor performance, identify trends, and make data-driven decisions.
Empower your employees with tools that will boost their confidence, reduces frustration, and increases their ability to delight customers. Automate repetitive tasks and provide quick access to customer information, this will minimize response times, increase productivity and foster personalized engagements.
Customer Contact Enablement
CC4Teams Omni-Channel Customer Contact Solution is certified by Microsoft and natively integrated into Teams, Dynamics. All features are managed in one tool and accessible in one client. The addition of extended Web Chat and Social Media features make CC4ALL the most complete, versatile, and flexible Omni-Channel Solution in the Microsoft UC Customer Contact market today.CC4Teams demo on-demand
CC4Teams is Certified as Extended Contact Center Solution for Microsoft Teams
Information Security ISO certification 27001 and reached Microsoft Saas Apps Security and compliance.