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Microsoft UC Customer Contact Solutions

CC4Skype integration with PowerBi

Watch the CC4Skype integration with PowerBI webinar on-demand

Watch the Power Bi webinar Looking for a modern data visualization tool? Microsofts PowerBi, which offers real-time Contact Center insights, is now available in CC4Skype.CC4Skype natively offers historical, and real-time reporting capabilities thru its own Web Administration page. It allows you to create, schedule and view historical reports (in Excel and PDF), and automatically send them…
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Improvement is in DNA Perspectief

Improvement is in their ​DNA

Improvement is in their DNA Constantly alert, intent on finding ways to improve is truly in their blood. To develop and improve is what they live and breath, for their customers as well as for themselves. “Organizations with a strong focus on development, who employ people that are healthy and love working there and with…
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Beter maken zit in het DNA

Perspectief beter bereikbaar door gebruik van Skype for Business met BizSkype & CC4Skype. “We beschikken nu over een overzichtelijk en actueel overzicht van de beschikbare consultants, we kunnen nu snel en goed doorverbinden, dit verlaagt de werkdruk aanzienlijk en vergroot ons werkplezier. Tegelijkertijd is onze klanttevredenheid gestegen, mensen wachten minder lang en worden in één…
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Snelstart gebruikt CC4Skype voor klantcontact

Optimaal klantcontact bij SnelStart

SnelStart wil klanten snel en goed helpen en daarom is klantcontact voor hen ontzettend belangrijk. Investeren in klant contact technologie waarmee dat goed en via meerdere kanalen kan is voor hen dan ook een vanzelfsprekendheid. Met CC4Skype  en Frontline werken zij effectiever en efficiënter én voegen zij waarde toe aan het contact met de klanten.  Klantcontact…
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Tevreden klant workshop

Een tevreden klant is goud waard​ – Workshop –

Een professionele klantomgeving creëren met Skype for Business of Teams? Onze partner ACTIS geeft regelmatig een nieuwe workshop. Wanneer inschrijven weer kan, houden wij u op de hoogte! Neem contact op met ACTIS voor meer informatie.

Skype for Business – Overbodig of nog niet?

SkypeforBusiness_overbodig of nog niet?

Microsoft Skype for Business and Teams Webinar

Teams is an intuitive virtual space helping employees work closer, despite their location and brings forth the power of Microsoft 365, creating truly world-class communication, collaboration, and productivity suite. Topics that will be discussed during the webinar What is Teams? What does the amalgamation of Teams and Skype for Business mean for you How will…
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Meet us in Orlando

Enterprise Connect, Orlando​

The ultimate event for all Call and Contact Center professionals. The go-to event to gain insights into the latest developments and innovations in the world of customer dialogue. An environment perfect for CC4Skype to showcase our latest releases.

Web chat and Social Media handling

CC4Skype Contact Centers are now fully equipped to perform web care as well. A full Omni-Channel Solution that actually does what is promised! Social Media allows people all over the world to voice their thought and opinions whenever they want. And Social Media is always present, 24hrs a day, seven days a week. Making it…
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Elevate your customer experience with CC4Skype!

Elevate your customer experience with CC4Skype! We launch our Social Media and extended Web Chat functionalities at CCW, Berlin. CC4Skype will change the way you think about using Skype for Business for Customer Contact Solutions!