CC4Teams is now available in the Connected and Extended model It’s that time of the year again – and no, we’re not talking about Christmas just yet! The Call and Contact Centre Expo is back in London for another tech inspiring conference, and we will be there, front and center – or at least on…
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Más IP Telecommunicaciones enters strategic partnership with CC4ALL Valencia, 17 October 2022 –Mas IP, focused on business communication services in Spain, is pleased to announce its partnership with CC4ALL. This new partnership adds an innovative solution that turns Microsoft Teams into an omni-channel Contact Center to their portfolio. CC4Teams allows companies to interact more efficiently…
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CONTACTCENTER4ALL achieves Microsoft certification for its feature-rich CC4Teams Customer Contact solution Microsoft certification confirms CC4Teams as a contact center solution that adds powerful Omni-Channel services to the Microsoft Teams platform CC4Teams is certified for the Extended Model, using Teams Graph APIs and Cloud Communication APIs for integration with Teams Teams users now have access to…
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Smiles all around at CC4All’s Partner Days 2022 June 2022 It was certainly smiles all-around at this year’s CC4ALL Partner Days event. It was great to meet our Global Partner Network at our first live event for two days of sharing knowledge, collaboration, and networking. We included a boat trip through the beautiful canals of…
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CC4ALL receives the Information Security certificate ISO 27001 CC4ALL officially received the Information Security certificate ISO certification 27001 on May 1st, 2022. ISO certification is fundamental, especially concerning privacy legislation (GDPR). Therefore, the audit for these standards is repeated every year.CC4ALL successfully worked with Maarten Froberg, Security Consultant (Fröberg Business Consulting), to obtain the certification.CertiV performed the final audit. …
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Partner Awards 2022 CONTACTCENTER4ALL MIA – Distributor of the year Schiffle – Reseller of the year SOGEDES – Project of the year Umojo – Innovation Partner of the year Detron – Break through – partner of the year Mirage – Technology Partner of the year Yesterday, during the second day of the CC4ALL partner days,…
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Find out how to take your customer service to the next level at stand #4011 Simply offering a product or service is no longer enough. The focus rests on delivering an ‘experience’ and for organizations in the contact center space, this is now top of the agenda. If your customer experience (CX) offering feels a…
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Highly accomplished industry veteran brings over two decades of leadership experience in the IT sector Joins company at a time of significant growth as global demand intensifies for reliable hybrid contact center solutions Contact center software company CONTACTCENTER4ALL appoints Cees de Jong as its new CEO. Cees succeeds Marcel Reuvers, former CEO and co-founder of…
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The inevitable has happened… With great sadness, we have to announce the passing of GertJan Coolen, (former) CTO and co-founder of CC4ALL.But as heartbroken as we all are, we are equally grateful. GertJan was a true visionary – full of excitement, warmth, quick-witted humor, and charisma. If anything, GertJan was a non-conformist, a rebel at…
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If you’re not a techie, like me, chances are you hadn’t heard of Log4j2…. until now, that is. Without being aware of it, it could very well be that you used it for years. So, to simplify it, log4j is a logging library used by programmers and developers, for instance, to take notes about what…
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