CC4ALL and ORdigiNAL strengthen CC4Teams presence in the USA
Building on years of success in The Netherlands, CC4ALL and ORdigiNAL are now joining forces to accelerate CC4Teams adoption across the United States. Vianen, The Netherlands, Sept 16th 2025, CC4ALL,...
CC4Teams Real-Time Reporting V4.0: Faster Insights, smarter dashboards, sharper decisions
Real-time reporting became more powerful, consistent, and even easier to use. With CC4ALL Real-Time Reporting V4.0, you can instantly monitor Agent, Voice, and Text activities, and now with the same...
Frictionless Customer Contact with AI & CC4Teams in Microsoft Teams
The pressure is real—customers expect more, and so do your teams: faster responses, consistent experiences, and fewer tools to juggle. If you’re feeling it, you’re not alone. Meet CC4Teams at...
At CC4Teams, every customer matters—no matter your size (unlike Avaya)
CC4Teams: Support you can count on—no matter your size Unfortunately, Avaya has chosen to focus only on large customers moving forward, announcing they will no longer support public cloud contact...
CC4Teams leveraging Microsoft Teams Phone Extensibility (beta program)
CC4Teams leveraging Microsoft Teams Phone Extensibility (beta program) The customer service landscape is rapidly evolving, with AI-driven enhancements shaping how businesses handle interactions. Despite the benefits of Generative AI, many...
Universal Air soars to new heights with CC4Teams
Flying high in record time: lightning-fast Integration of CC4Teams in just 10 Days Universal Air has built its reputation as an airline by prioritizing affordability, comfort, and world-class customer service....
WhatsApp in CC4Teams: A Game-Changer for Omni-Channel Contact Centers
WhatsApp now in CC4Teams Businesses today need to keep up with how customers prefer to communicate. More people are shifting to digital-first communication, choosing messaging apps like WhatsApp, and expecting...