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Category: News

CC4Teams Leveraging Microsoft Teams Phone Extensibility for Contact Centers

CC4Teams leveraging Microsoft Teams Phone Extensibility (beta program)

CC4Teams leveraging Microsoft Teams Phone Extensibility (beta program) The customer service landscape is rapidly evolving, with AI-driven enhancements shaping how businesses handle interactions. Despite the benefits of Generative AI, many organizations still face challenges due to fragmented communication between UCaaS platforms like Microsoft Teams and CCaaS solutions. Businesses need a seamless telephony experience that ensures…
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CONTACTCENTER4ALL Awards

CONTACTCENTER4ALL Partner Awards 2022

Partner Awards 2022 CONTACTCENTER4ALL MIA – Distributor of the year Schiffle – Reseller of the year SOGEDES – Project of the year Umojo – Innovation Partner of the year Detron – Break through – partner of the year Mirage – Technology Partner of the year Yesterday, during the second day of the CC4ALL partner days,…
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140 years of telephony

140 years of Telephony in the Netherlands

From traditional telephony to CC4Teams This week it is 140 years ago that the first telephone conversation was established in the Netherlands. Although telephoning was very different in 1881 than it is today, little has changed fundamentally. It is not clear what exactly the first words of the telephone conversation were 140 years ago. “I…
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