WhatsApp now in CC4Teams Businesses today need to keep up with how customers prefer to communicate. More people are shifting to digital-first communication, choosing messaging apps like WhatsApp, and expecting faster responses. CC4Teams is thrilled to announce that WhatsApp is now part of our Omni-Channel Customer Contact solution. This new feature helps contact centers offer…
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We are excited to announce an essential addition to our team at CC4ALL! Dan Horgan has joined us as Senior Partner Director, bringing a wealth of experience in international sales and management to drive the growth of our partner network and client base. Dan’s dynamic and strategic approach and proven expertise in fostering growth and…
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Explore the power of Omni-Channel communication with the New CC4Teams Client. From Email to voice calls, chat to socials and video conferences, picture a customer contact enablement platform that enhances collaboration like never before.Get ready to supercharge your customer engagement strategies with many exciting features and benefits that will take your operations to new heights.…
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Revolutionizing Customer Contact Enablement: Unleashing the Power of CC4Teams Extended “Your Contact Center Natively Integrated in Microsoft Teams” is a description that many providers use to describe their system. All providers are natively or fully integrated into Microsoft Teams, but are they? And what does that even mean? When is a contact center Natively Integrated…
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Reading, United Kingdom — 1st December 2022 — Nuvola Distribution Ltd, a leading Technology and Services Distributor that provides unified communications, network, data, WiFi, and audio-visual solutions from world-renowned technology vendors, announces a new Distribution Partnership. Nuvola will now distribute CONTACTCENTER4ALL, a global provider of Contact Centre solutions for Microsoft platforms and an official Microsoft Partner.…
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Highly accomplished industry veteran brings over two decades of leadership experience in the IT sector Joins company at a time of significant growth as global demand intensifies for reliable hybrid contact center solutions Contact center software company CONTACTCENTER4ALL appoints Cees de Jong as its new CEO. Cees succeeds Marcel Reuvers, former CEO and co-founder of…
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The inevitable has happened… With great sadness, we have to announce the passing of GertJan Coolen, (former) CTO and co-founder of CC4ALL.But as heartbroken as we all are, we are equally grateful. GertJan was a true visionary – full of excitement, warmth, quick-witted humor, and charisma. If anything, GertJan was a non-conformist, a rebel at…
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oneCentral expands Voice365 with the omnichannel contact center solution CC4Teams from ContactCenter4All. CC4Teams can now be integrated as a SaaS solution in existing Microsoft environments and combined with traditional telephony.In this way, contact center employees can continue to work in their trusted Microsoft Teams and at the same time benefit from additional contact center functions.…
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My name is Patrick Kneefel, and I’m happy to announce my new position as Solutions Consultant for CC4ALL.I have been working in the Telecom industry for many years. I made the switch from analog to ISDN, the move from telephony to UC. And I am looking forward to providing our (prospective) customers and Business Partners…
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Over the years, we have adopted a clear stance in pursuit of our vision to become a leader in customer contact solutions for Microsoft platforms.We started out as a solution for MS Lync, we moved on to Skype for Business, and we are proud to say that the name CC4Skype does no longer fit the…
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