Why Omni-Channel and Agent-Assist are defining the Future of CX
Customer behavior is shifting, and fast. Customer behavior is shifting, and fast. According to a recent Gartner survey, self-service and live chat are expected to overtake phone and email as...
We are very happy to welcome Elisabetta Protto as our Account Manager Partner & Customer Relations
We are very happy to welcome Elisabetta Protto as our Account Manager Partner & Customer Relations. With more than eight years of experience in growing multilingual SaaS businesses and building...
WhatsApp in CC4Teams: A Game-Changer for Omni-Channel Contact Centers
WhatsApp now in CC4Teams Businesses today need to keep up with how customers prefer to communicate. More people are shifting to digital-first communication, choosing messaging apps like WhatsApp, and expecting...
Exciting News: Welcoming Dan Horgan as Senior Partner Director at CC4ALL
We are excited to announce an essential addition to our team at CC4ALL! Dan Horgan has joined us as Senior Partner Director, bringing a wealth of experience in international sales...
The new CC4Teams client is almost here
Explore the power of Omni-Channel communication with the New CC4Teams Client. From Email to voice calls, chat to socials and video conferences, picture a customer contact enablement platform that enhances...
Revolutionizing customer contact enablement: unleashing the power of CC4Teams Extended
Revolutionizing Customer Contact Enablement: Unleashing the Power of CC4Teams Extended “Your Contact Center Natively Integrated in Microsoft Teams” is a description that many providers use to describe their system. All...
Nuvola Distribution Announced as Distribution Partner for CONTACTCENTER4ALL
Reading, United Kingdom — 1st December 2022 — Nuvola Distribution Ltd, a leading Technology and Services Distributor that provides unified communications, network, data, WiFi, and audio-visual solutions from world-renowned technology...