ContactCenter4ALL

Real-time service. Smarter routing. Complete control.

Who we are

Join us in our journey to transform the future of customer contact – where every connection is a source of delight and differentiation, setting new standards for excellence in customer experience. Together, let’s create a world where friction-free customer contact is not just a goal but a reality.

CC4Teams Voice Channel

Customer contact enebalement

CONTACTCENTER4All is the authority when it comes to customer contact enablement.

CC4Teams is your all-in-one Customer Contact Enablement platform dedicated to boosting your capabilities. You’ll gain invaluable insights for informed decision-making with real-time and historical Power BI reporting. Stay updated with live wallboards. CC4Teams streamlines processes, freeing you to prioritize exceptional customer experiences.

Our call flows direct callers straight to the best-suited, available agents, slashing wait times and boosting service efficiency and satisfaction. CC4Teams is Microsoft Extend-certified, leveraging Azure Cognitive Services. This means access to a rich array of services, including vision, speech, language, knowledge, and search capabilities, enhancing your offerings.

CC4Teams Email Channel

Why CONTACTCENTER4ALL

CC4ALL is a premier Omni-Channel SaaS platform that is seamlessly integrated into Microsoft Teams and tailored for modern Contact Centers. With a robust suite of features, such as direct routing, dynamic call flows, real-time and historical reporting, and compliance recording, CC4ALL empowers organizations.
Our innovative solutions provide actionable insights to reduce friction, streamline processes, and enhance customer experience.
Leveraging the hybrid nature of SaaS Contact Centers, CC4ALL bridges the gap between traditional and digital communication channels, enabling businesses of all sizes across all industries to drive revenue growth, achieve operational excellence, and delight customers at every touchpoint.

Executive management team

Cees de Jong

CEO

Cees holds an MBA from the Rotterdam School of Management (Erasmus University) and a BSc in Electrical Engineering. His career started as an MD at KPN and was followed by International C-level positions in international ICT companies. Cees is a CEO who strongly focuses on achieving results and building long-lasting relationships.

Artur Nowakowski

CTO

Artur holds a Master of Science in Computer Science from the University of Technology, Lodz, Poland. He started as a developer and evolved his career to Chief Technology Officer at CC4ALL. Artur’s technical knowledge is now the base of CC4Teams product evolution. Artur is responsible for product management and leads the development team in Romania.

Peter Mahutte

COO

Peter studied business economics. He started his career as a contact center manager at an international investment company. In 2006, he switched to sales in the customer contact center industry and later to Telecom software manufacturers. In 2022, Peter joined CC4All as Chief Operations Officer, leading the Operations team responsible for projects and support.

Non-executive board members

Linqup

CC4ALL is a proud member of the financially robust Linqup Group. The Linqup Group is renowned for creating great value.
Together, we build trust through transparency, reliability, and a commitment to excellence. As a part of the Linqup Group, we leverage our expertise and resources to provide unparalleled service and support. With a solid foundation backed by the Linqup Group, you can trust us to meet your needs with integrity and professionalism.

Peter Roelens

Peter graduated as Commercial Engineer and launched his career by founding Nextel. Over the years, he built the company to become one of Belgium’s largest system integrators. Peter sold Nextel in 2018, and is currently a principal investor in CC4ALL and is involved in many business activities combined in the LinqUp investment group.