Call Center Software
It all comes together with CC4Teams
Boost Performance & Customer Satisfaction
The All-in-One Call Center Software That Drives Performance & Customer Satisfaction. Empower your call center with our user-friendly, scalable solution. Streamline your operations and enhance customer experience today.
omni-channel customer contact
Engage with Your Customers Like Never Before
with Advanced Call Center Software
Contact Center solutions; that is what we do!
With seamless integration into Microsoft Teams and other leading CRM platforms, your sales team gains instant access to all the information they need—right from a single, intuitive screen. This enables faster, more personalized interactions, helping you boost both productivity and customer satisfaction.
Have a sneak peak at the all new CC4Teams client.
It all comes together with CC4Teams
Key Features
Automated Call Distribution (ACD) Ensure customers are directed to the right agent every time.
Interactive Voice Response (IVR) Improve call routing and self-service options.
Call Recording
Record and store calls securely for training and compliance.
Performance Dashboards
Customizable metrics for team optimization.
Certifications
CC4Teams is Certified as Extended Contact Center Solution for Microsoft Teams, Information Security ISO certification 27001 and reached Microsost Saas Apps Security and compliance
