We are looking for a Qualified Technical Consultant to offer support to our partners.
Join CC4ALL! Send your resume and motivation to
jobs@contactcenter4all.com
Technical Consultant
Contact us for more information or the full job description at jobs@contactcenter4all.com
We are looking for a Qualified Technical Consultant to offer support to our partners.
Who are we? We are a class-leading global (software) supplier of innovative customer contact solutions for Microsoft platforms. Even though the contact center market is dynamic, and we have seen many changes, our passion for delivering the best possible solution always remained. We aim to give our customers total peace of mind regarding providing them with the best innovative and intuitive software.
Contactcenter4all is an equal opportunity employer. The location of applicants is irrelevant; remote working is available.
We’re looking for fearless communicators with intense
self-motivation and well developed time-management skills.
What would you need to bring to the table to be the bestTechnical Consultant we ever had?
You should also have
Excellent written and verbal communication skills in English
Troubleshooting and providing help desk support experience
Experience in Contact Center technology
HBO (Higher Vocational Education) Level by education or experience
Experience in using IT helpdesk systems & procedures
Knowledge of installing, supporting, and troubleshooting Microsoft Windows Desktop & Server, Services such as Skype for Business,
Hyper-V, VMWare, Office 365 & SQL
Experience with cloud software or cloud computing with Microsoft Azure is a plus
Join us, build winning relationships with customers and partners as you support them with our Omni-Channel Customer Contact solution.
Serious ambition is welcome. This is a role for a problem-solving, communicative tech lover.
Your responsibilities
Deliver 1st and 2nd line support
Communicate with our 3rd line degree support engineers
Make and/or comment on functional design for new releases
Communicate directly with our development team
Remote and on-site support for partners & customers
Write installation and update documentation in English
Install and/or update our software for new customers
Alert to market development and trends
Technical Consultant
Contact us for more information or the full job description at jobs@contactcenter4all.com
